MALO republic works if you, the customer, love what you get - and we want to make that happen without hassle. Premium fitness apparel should fit and function perfectly. Please feel free to return or exchange your unworn, merchandise within 30 days of delivery if you are not completely satisfied with your product.

Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, unworn, unwashed and with tags.

To complete your return, we require a receipt or proof of purchase/order number.
There will be no refunds on items that are not in original condition, or have damaged or missing parts for reasons not due to our error.

Items cannot be returned more than 30 days after delivery.

Once approved your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

To initiate a return, please complete the returns/exchanges card in your package or email supportAU@malorepublic.com with your order number, item(s) to be returned, and reason for return.

All full-priced domestic orders should include a prepaid return label. If you have purchased a final items, or you have an international return, please mail your returns to:

MALO republic
Unit 4/6 Vision Crt
Noosaville, QLD, 4566
Australia

 

*All international returns/exchanges must be sent with tracking/tracing. 

Exchanges

At MALO republic, fit is key and we want you to move in comfort. Please notify us within 30 days of delivery if you would like to exchange an item for a different size using the returns/exchanges card inside your package (domestic exchanges only). If you have misplaced the card, please email to supportAU@malorepublic.com and send your original condition, tagged item(s) to:


MALO republic
Unit 4/6 Vision Crt
Noosaville, QLD, 4566
Australia

Items may be exchanged within 30 days if they are defective, damaged, or the wrong size. If you believe your item is faulty or defective, please let us know immediately at supportAU@malorepublic.com and include photos of the fault. We will repair or replace any defective items.

Exchanges are dependent upon stock availability at the time of return. If your requested size is not available, we will contact you & exchange for an item of the same value or issue a store credit. 

Sale items

Regular sale items are available for exchange. Please remember that all sizes may not be in stock at the time of exchange, so you might need to choose something else. The customer is responsible for return shipping costs of sale items, but we will send out your new items with no additional postage charge. 

Final sale items are not available for return or exchange. 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a store credit will be issued to you.

Shipping

MALO republic offers free domestic returns and exchanges. Please refer to the postcard inside your package for details. For international orders, customers are responsible for any and all return/exchange shipping costs and any applicable duties and taxes. 

International returns/exchanges

International orders are eligible for exchanges, but the customer is solely responsible for return shipping both ways as well as any applicable duties and taxes. 

For all international returns/exchanges, please use a traceable/trackable method and post to: 

MALO republic
Unit 4/6 Vision Crt
Noosaville, QLD, 4566
Australia

Please email supportAU@malorepublic.com to let us know your international exchange/return is on its way. 

We will only issue your refund or exchange once your items are received. Customer is responsible for all shipping costs associated with any international return or exchange. 

Dealer Merchandise

MALO republic can only accept returns or exchanges from the MALO republic website and not from dealer or partner stores. If you would like to return an item purchased via a dealer or partner store, please contact that store directly for their policies.